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Privacy Policy

Privacy policy

How HITEXIS handles website enquiries, contact data, logs, cookies, and privacy rights

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Privacy index

Last updated: September 30, 2026

1

Data scope

Contact form, communication, technical logs, and optional analytics data

2

Purpose

Inquiry response, service delivery, website security, compliance, and improvement

3

Rights

Access, correction, deletion, restriction, portability, objection, and complaint rights

01

Controller and contact

HITEXIS operates this website from Riga, Latvia and determines how website contact and enquiry data is handled. For privacy questions, requests, or complaints, contact us at info@hitexis.com

Controller: SIA HITEXIS
Registration number: 40203260627
Email: info@hitexis.com
Office: Ieriķu iela 3-O2, Riga, LV-1084, Latvia
02

Personal data we collect

We collect information that you provide directly through the contact form or by contacting us, and limited technical data that is created when the website is loaded

Contact details such as name, email, phone, company, and message content
Communication records and project context shared with us
Technical data such as IP address, browser, device information, timestamps, pages viewed, and security logs
Cookie or analytics identifiers if analytics, consent, or similar tools are enabled
03

Why we use personal data

We use personal data for clear business, security, and compliance purposes connected with the website and our services

Responding to enquiries and preparing proposals
Providing agreed services and managing client communication
Maintaining website security, availability, diagnostics, and abuse prevention
Improving website content, performance, and visitor experience
Complying with legal, accounting, tax, and dispute-resolution obligations
05

Sharing and processors

We do not sell personal data. We may share data with service providers that help us operate hosting, email, analytics, CRM, security, accounting, or project delivery systems, and with authorities or advisers where legally required or necessary

Hosting, infrastructure, and security providers
Email, CRM, analytics, and workflow providers
Map tile providers: the contacts page map loads tiles from OpenStreetMap, which receives your IP address
Professional advisers, auditors, or public authorities where required
06

International transfers

Some service providers may process data outside Latvia or the European Economic Area. When that happens, we use appropriate safeguards required by applicable data protection law, such as contractual protections or provider transfer mechanisms

Preference for reputable service providers with documented privacy safeguards
Transfer safeguards where processing occurs outside the EEA
Vendor access limited to what is needed for the service
07

Retention

We keep personal data only for as long as needed for the purpose it was collected, including follow-up, service delivery, accounting, legal, security, and dispute-resolution requirements

Contact enquiries are retained while the conversation or business purpose remains active
Client and project records may be retained for contract, tax, and legal limitation periods
Security logs are retained for operational security and incident response needs
08

Cookies and analytics

The website may use essential cookies or similar technologies for functionality and security. Optional analytics or marketing cookies should only be used where they are enabled and handled according to the applicable consent settings

Essential technologies support loading, security, and basic functionality
Analytics may help understand aggregate website performance and usage
Browser settings can usually block or delete cookies, but some features may work differently
09

Your rights

Under the GDPR, individuals in the European Economic Area may have rights to information, access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and complaint to a supervisory authority

Send requests to info@hitexis.com
We may need to verify your identity before acting on a request
You may contact the Latvian Data State Inspectorate if you believe your rights have not been respected
10

Security

We apply reasonable technical and organisational measures to protect personal data, including access controls, secure service providers, monitoring, backups, and process controls. No website or transmission method is completely risk-free

Access is limited to people and providers with a business need
Operational logs help detect abuse and security incidents
Security measures are reviewed as systems and risks change
11

Updates

We may update this Privacy Policy when services, legal requirements, vendors, or website functionality changes. The latest version will be published on this page with a new last-updated date

Check this page for the current version
Material changes may be communicated through the website or direct notice where appropriate
Reference

Official data protection guidance

The links below point to official EU and Latvian data protection guidance for general reference

European Commission GDPR guidance
Latvian Data State Inspectorate

Privacy contact

For access, deletion, correction, objection, or other privacy requests, contact HITEXIS directly

info@hitexis.com